FullPivot offers the best in customer experience
A post pandemic world has seen businesses move towards digital faster than they anticipated and the experience the customer has impacts both brand and reputation. Forbes states about customer experience that “Businesses should forward to an experience renaissance next year that will be apparent in all industries from retail to banking to fitness and beyond.” This is the thinking from the team behind FullPivot with regards to their digital agency package.
According to Emplifi.io;
- 96% of customers say customer service is important in their choice of loyalty to a brand
- 48% of consumers have left a website without purchasing because they felt it was poorly curated for them
- 74% of consumers are at least somewhat likely to buy based on experiences alone.
It goes without saying that good customer experience means your customers will spend more. FullPivot not only offers all the services necessary to create a successful business, but their team of specialists are on hand to support the customer on their digital journey.