Papa John's Pizza

United States of America
Quick facts
Year business began:
Franchising since:
Estimated number of units:
Papa John's was founded by John Schnatter in Jeffersonville, Indiana in 1985. A year earlier, Schnatter had sold his prized 1972 Camaro to buy used restaurant equipment and began making pizza's in the broom closet of Mick's Lounge, his father's tavern. This saved his father's business from bankruptcy and Schnatter made enough money to start his own restaurant. His goal was to build a better pizza chain that focused on quality. The company began franchising in 1986, with the first franchise opening in Fern Creek, Kentucky, which is still in operation today.

The restaurant chain now operates in 44 countries and territories around the world. Papa John's was named number one in customer satisfaction among all national pizza chains, according to the American Customer Satisfaction Index.

Franchise System

Franchisees benefit from the strength of the Papa John's brand, which has won numerous awards for customer service and the strength of the brand. They offer a proven, simple and streamlined operating system, word-class franchise support and business consulting and a proven franchise model with excellent earning potential.

Franchisees should be business professionals with management experience, and restaurant or retail experience is preferred. Initial training is provided for 6-8 weeks, and also ongoing training for the team. Franchisees are required to spend at least 8% of their net monthly sales on marketing purposes.

Non-traditional franchise locations are also offered such as airports, convenience stores, casinos and universities.

Corporate Social Responsibility

Sustainability & Transparency

Recognising their responsibility as a global company to protect the environment, Papa John's efforts include: reducing the use of paper in corporate office, increased recycling at corporate office and in restaurants, pizza boxes made from 100% natural fibre, and significant reduction in use of fuel, natural gas and electricity.

Animal Welfare

Papa John's are committed to the humane treatment of animals and encourage suppliers to have the highest standards of animal welfare. They specify that proper and humane practices are followed to ensure the safety and quality of products are not affected. Their product specifications require that all suppliers comply with USDA regulations on the humane treatment of animals, and annual animal welfare audits are carried out.

Giving Back

Papa John's strive to make their company a great place to work and to give back to the communities they are in. They support organisations such as Junior Achievement, the University of Louisville and the WHAS Crusade for Children. They have also offered disaster relief support. Since 2012, Papa John's has donated more than $1 million towards disaster recovery and relief.

Financial Information

· Required investment: £113,794 - £739,497
· Capital required: £43,799
· Upfront fee: £22,032


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